Frequently Asked Questions from our side

How long does it take to deliver E-Commerce and Web Design projects ?

Our minimum delivery time for E-Commerce systems and Web Design is 5 days, and the delivery time can be shortened or extended depending on how quickly the customer provides the necessary content.

How long does it take to deliver Logo Design and Corporate Identity ?

Our minimum delivery time for Logo Design and Corporate Identity is 3 days, and the delivery time can be shortened or extended depending on how quickly the customer provides the necessary content.

Which types of businesses do you work with ?

At K-Plan Software Services, we aim to develop high-quality projects for every industry without discrimination.

Will information be provided during the delivery of E-Commerce Systems ?

Once the required design and development phases for E-Commerce Systems are completed, necessary information will be provided during the installation on the customer’s domain. Relevant information will be provided following discussions and agreement on the process and workflow.”

I want to create a Logo Design. What information do you need ?

First, we should not forget that the Logo is your signature in your industry. When creating a Logo, we need information such as your industry, your company’s name, your company colors if available (if not, the most suitable and appealing colors for your industry will be selected), and if you have an idea for a design, you should describe it or provide a rough sketch. This way, customized Logo designs can be created.

How do you enter into contracts with your customers ?

At K-Plan Software Services, a mutual agreement is signed between our customers and our company at the beginning of a project. The contract does not contain provisions that would put our customers in difficulty but serves the purpose of building mutual trust.

Can we visit your office ?

Yes, you can visit our office in Istanbul at any time, and if you have a project, you can talk to us and get our support for its implementation. Our office in Germany is currently being prepared to provide you with even better service.